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Leading Through Change Communication Most internal communications are involved in some form of change. However, as communication professionals we need to do more than create awareness – we need to be a part of the whole process of managing transformation.  This course recognizes that and provides early insights into the change process and how we, as communicators, can help organizations explore the questions we need to ask and the core steps that need to be reflected in our change communication strategies. This course is designed as an introduction to those new to this area of internal communications, or new to the organizational communication discipline in general. If you are a senior communicator, it may serve as a helpful refresher for you or introduce you to a new model of change. In this course, you will not only be introduced to research-backed change theories, but you will also begin to understand how those principles can support you in the creation of your own change communication strategy. Mapping out what is changing, why and when, can help you integrate the communication approach and messages you’ll need to help your audience understand and support change. Instructor: Dr. Julie M. Bjorkman As a results-oriented change communication and organization development (OD) expert, Dr. Bjorkman’s career over the past 30 years includes working with multi-national companies going through large-scale change. By using data-based research methods, she identifies and creates the appropriate change intervention and communication strategies to develop a full range of deliverables to engage and retain the workforce. Her professional experiences with large corporations such as GE, HSBC, British Petroleum, and Takeda Pharmaceuticals have given her a wealth of on-the-job experience with organizational change. Dr. Bjorkman is originally from northeast Ohio where she earned her bachelor’s degree in English from John Carroll University and her master’s degree in OD from Case Western Reserve University. She completed her Ph.D. in organization development and change from Benedictine University with a research focus on change communications. She is a published author on change communications and continues to conduct research, write, and consult with organizations on this topic. Read more

   Presented by: Mary-Ellen Hynd, MBA, CPCC Leaders with emotional intelligence and training are needed at every level of an organization. During this workshop series, you will find clarity in your personal values as well as a deepened understanding of creative competencies versus reactive tendencies. Who should attend Mid career professionals seeking personal growth, improved relationships and career advancement Business owners ready to move their people and organization forward and up to the next level A Certified Professional Co-Active Global Coach, Mary-Ellen Hynd, MBA, CPCC, ACC specializes in coaching mid to senior level professionals within and outside organizations to develop a creative versus reactive leadership mindset to advance in their lives and careers. An Executive Coach and Educator for the Schulich Executive Education Centre, she brings sustainability and communication lenses to her assignments. Mary-Ellen is certified to deliver The Leadership Circle Profile™. Read more

Developing and Managing Highly Effective Teams Developing and Managing Highly Effective Teams introduces emerging leaders to some crucial must-knows and must do’s as a new leader. Learn about: the shift from the old paradigm of managing to a more collaborative and integrated leadership approach; the distinctions between ‘managing’ and ‘leading’ mindsets and behaviors; various conversation strategies to connect with your team; leading with a strengths-oriented approach; and team-building strategies to take your people to higher levels of engagement, performance and overall team efficacy. Ideal for emerging and aspiring leaders as well as more experienced leaders who want to hone their leadership efficacy further.   Instructor: Eileen Chadnick, ABC, PCC An IABC member since 1997, Eileen is principal of Big Cheese Coaching and Chadnick Communications. A certified coach and leadership development professional, Eileen champions professional, personal, and organizational well-being with a focus on leadership and communication impact and career management. Since 2003, she has supported leaders, teams, and organizations towards greater efficacy, engagement, and success with individual, team and culture-building initiatives. Eileen draws from the disciplines of emotional intelligence, neuroscience, and Conversational Intelligence®. Her work has been recognized by the International Coach Foundation with a Prism Award for business excellence with leadership coaching.   In addition to authoring the book, Ease: Manage Overwhelm in Times of Crazy Busy, Eileen has been a contributing columnist on career and leadership topics since 2007 for the Globe and Mail, Canada’s National daily newspaper. See more at www.Bigcheesecoaching.com Read more

Recorded: July 2022 Roadmap: Business Leader, Strategic Advisor  Global Standard: Consistency, Context, Analysis, Strategy, Engagement Speakers: Lauren Banks, Erica Goodwin, Matt Aaronson    Employee Communications professionals everywhere struggle to show their impact. But the C-suite cares more about the results than they do the actual communications. Clear, effective ROI models have long evaded the Internal Comms function. However, with the right approach and an understanding of what matters to various stakeholders, showing ROI is easy. Join internal communications thought leaders Erica Goodwin and Lauren Banks from Audacity and Matt Aaronson from Simpplr, as they share simple, pragmatic and effective approaches to justifying the function’s ROI. Three Session Takeaways: ● A sound ROI model for internal communications professionals to better evangelize the impact of their function ● Various ways to make a business case for and justify the ROI of internal communications ● Multiple case study examples where companies effectively showed how their communications initiatives impacted the broader business Read more

On-demand access to IABC World Conference 2022 Keynote and Plenary Sessions AND experience new speakers and topics with our brand new Listening Lounges. Hosted by Jasna Suhadolc and Audra Hession, you'll access 10 podcast-style sessions have been hand selected by the World Conference Program Advisory Committee and all relate to this year's theme of "Communication Can..."  Keynotes and Plenary Sessions: Find Your Voice! Diplomacy, Influence, and the Evolution of Communications Presented by: Frank Shaw, Corporate Vice President of Communications, Microsoft Communication Professional 2030 ​Panel moderated by: Justin Joffe, Editor-in-chief at Ragan Communications | Panel includes: Lynda Carlisle, Partner, CS-Effect, Myron Marlin, Head of Crisis Practice at FTI Consulting, and Michael McIntyre, Organization Development at Colony Hardware Why Influence Beats Intelligence In Communication ​Presented by: Dan Gregory, Speaker | Author | Comedian | Social Commentator and Kieran Flanagan, Speaker | Author | Social Commentator - The Elements of Influence™ at The Behaviour Report  Changing the Conversation: Communicating Climate Science ​Panel moderated by: Peter Finn, Executive Director of IABC | Panel includes: Taniya Thomas, Senior Associate Director, Climate + Sustainability at APCO worldwide, Trisha Bauman, CEO & Founder of tjbauman LLC, Dr. Marco Tedesco, Lamont Research Professor, Lamont-Doherty Earth Observatory of Columbia University, Columbia Climate School and Rachael Moore, Senior Federal Campaigns Manager, Climate at The Nature Conservancy Communicating with Belief-Driven Employees & Consumers in 2022 ​Presented by: Lisa Osborne Ross, U.S. Chief Executive Officer at Edelman Listening Lounge Series: Sustainability: A Critical Part of Your Communications Strategy Presented by: Alisa Bonsignore, Strategic Communication, Clarifying Complex Ideas, LL Go Far Together: How Leaders Can Work Together Digitally to Inspire a Global Audience. Presented by: Roger Christie, Founder and Managing Director, Propel and Craig Mullaney, Partner, Brunswick Group Four Stories Leaders Use to Create Meaning Presented by: Nancy Duarte, Chief Executive Offer (CEO), Duarte, Inc. People over Brand: Leveraging LinkedIn for Executive Thought Leadership that Drives Brand Awareness Presented by:  Amanda Guisbond, VP of Communications / Marketing & Communications Consultant, BioSymetrics / Biotech and Digital Health Startups The Neuroscience of Pronouns Presented by: Laura McHale, ABC, Leadership psychologist and author, Conduit Consultants Limited Communication CAN Drive Buy-In for Purpose Transformation Presented by: Phil Preston, Founder, The Business Purpose Project What 1,000 Hours Of Calls Has Taught Me About Connection Presented by: Lisa Riemers, Communications consultant, Lisa Riemers Ltd Tricksy Words: Finding and Refining Presented by: Belle Walker, Founder and Lead Consultant, Belleview Consulting The Rise Of The Connectors – The Dance Between Technology and Internal Communication Presented by: Monique Zytnik, Global Employee Communication Subject Matter Expert, Open Communication, Andreas Ringsted, Chief Digital Officer, Open Communication, and Steffen Henke, Global Head of Internal Communication at Deutsche Post DHL Group Communication: Breaking Barriers Across the Globe Presented by: Prerna Sinha, Director/CEO of Urbane Essence Pvt Ltd Read more

Recorded: May 2022 According to the 2022 Edelman Trust Barometer, when considering a job, 60% of employees want their CEO to speak out on controversial issues they care about. Should CEOs use their business leadership position to take a stand by speaking out on important social issues? Join Trend Watch Committee Members Katie Macaulay and Stephen Forshaw, for a lively debate on this topic, moderated by IABC Trend Watch Committee Chair Joanne Henry. Read more