Get online professional development from IABC On Demand

Misinformation isn’t just a buzzword - it’s reshaping how people understand health. Together, we’ll unpack findings from a Canadian Medical Association (CMA) study of 3,700 Canadians that explores how people access news, who they trust, and growing concerns about the deepening impact of misinformation on public health. Sophie Nadeau, who leads a CMA team dedicated to supporting and amplifying trusted health system information, will share insights from her front-line experience in this “battle for truth.” She’ll also introduce Healthcare For Real—a national initiative helping Canadians cut through the noise and navigate the health care system with clarity and confidence. This session isn’t just about listening—it’s about connecting and collaborating. Bring your own experiences, challenges, and wins as we explore how health communicators can be a force for credible, impactful storytelling in an uncertain media landscape.  Why join? • Get exclusive insights from new national research. • Learn practical strategies to counter health misinformation. • Exchange ideas with fellow leaders and communicators in health. • Build your network in a supportive, solutions-focused space.   Don’t miss this opportunity to be part of a conversation that matters.   Live Sessions:  The live one hour sessions will take place at 4:00 PM CT on 2 December.  Read more

In this engaging and practical Master Class will empower communication professionals to elevate their influence and impact through the science of persuasion. Across three dynamic sessions, participants will explore how to cut through the noise of today’s complex information landscape, apply behavioural insights to better understand and reach their audiences, and use proven tools to confidently influence stakeholders and decision-makers. The program blends critical thinking, behavioural science, and modern engagement strategies to help participants navigate an era of information overload, polarisation, and AI-generated content. Participants will leave with a toolkit of practical techniques to identify bias, reframe issues for support, select the right channels, and confidently pitch ideas that stick. Ideal for professionals seeking to strengthen their strategic communication skills, this Masterclass will equip you to ask better questions, make smarter decisions, and drive meaningful change—whether you're engaging the public, stakeholders, or internal leaders.   Live Sessions:  The live one hour sessions will take place at 2:00 PM CT on November 5, 12 and 19.  Read more

A three-part online masterclass for leaders who want to ask better, tell less, and unleash a problem-solving capability in their team. As a leader, it’s tempting to step in with answers. It’s faster, it feels more helpful, and it demonstrates your expertise. But there’s a hidden cost. If every challenge lands with someone in your office, you’re solving one problem and creating another, a team that relies on you for solutions. This masterclass series will give you the tools you need to shift from being your 'team’s problem solver' to the leader of a problem-solving team. Across the series, you’ll discover how to listen deeply, ask powerful questions that spark innovation and insight, and apply a practical coaching and problem-solving framework that gets results. By the end, you’ll have the skills, tools, and confidence to turn everyday challenges into opportunities for growth, and a team that thrives without you holding all the answers. Learning Outcomes: • Master the art of deep listening to enhance understanding and trust • Ask questions that spark insight, ownership, and better solutions • Apply a proven coaching and problem-solving framework to real challenges • Build a culture where your team takes the lead in solving problems Across three interactive sessions, you’ll learn to listen deeply and ask powerful questions, apply a practical coaching and problem-solving framework, and then put it all into action to build a team that tackles challenges with confidence and creativity. Live Sessions:  The live one hour sessions will take place at 10:00 AM CT on October 8, 15 and 22.  Read more

Employees are overloaded, leaders expect proof of comms value, and AI is moving fast. The challenge for communicators is scaling reach and impact without losing the human touch. Simpplr’s 2025 State of Internal Communications and Intranet Technology report shows how IC is becoming a strategic driver, while revealing the biggest challenges teams face today. In this webinar, Ann-Marie Blake, Head of IABC’s Heads of Communication Shared Interest Group, and Regan, Simpplr’s Internal Communications Lead, will discuss the report’s findings and what they mean for your communications strategy. You will learn: How top-performing IC teams are delivering measurable business value Overcome the biggest barriers limiting effectiveness in 2025 The role of AI in shaping the future of communications  What data reveals about intranet technology’s role in today's workplace This is your opportunity to learn from the latest research and expert perspectives to advance your communications strategy with confidence. Sponored by Simpplr.  Read more

In a fast-changing world, effective communication can make or break your change initiatives. This three-part interactive online series is designed for experienced communication professionals ready to elevate their change communication game from awkward to awesome. Through a blend of behavioural science, strategic frameworks, and real-world scenarios, you’ll gain the tools to communicate change with clarity, confidence, and impact. Participants will explore the psychology of change, uncover the role of personality in communication, and gain advanced techniques for crafting messages that cut through the noise. The sessions are structured around two practical frameworks—EPIC and SKILLS—that will help you build trust, tailor messages for diverse audiences, and turn complex ideas into clear, actionable content. There are three sessions to this course and each session will have a recording and slide deck available.  Learning Outcomes: Discover how communication forms a critical part of change management, and why it’s so important to get it right Hear about different communication personality types, and how to apply that to your own communication Explore how people respond to change, and what that means for developing change communication strategies Understand how our brains work, and how to use that to enhance your change communication practices Read more

When change efforts fail, it’s often not the strategy that’s broken – it’s how (and when) we talk about it. In this session, hosted by Appspace, we’ll dig into why communication can make or break change management, and the role internal communicators play. We’ll look at common pitfalls: misalignment between leadership and employees, too many siloed channels, and messages that feel more reactive than intentional. You’ll walk away with a practical approach to change that starts with clarity and helps people move forward together. What you'll learn: Why change fails without early, intentional communication – and how to fix it How to align leadership messaging and build trust through consistency Ways to cut through noise without overwhelming people What it means to lead change – not just support it – from a comms seat   Webinar is hosted by Appspace:   Speakers Sarah Harper, Manager, Professional Services, Appspace Sarah Harper, a former educator and now creative content strategist, lives in Dallas, Texas. She prides herself on helping customers get the most out of the Appspace platform with beautiful, easy-to-use, and effective communications and content. Sarah especially enjoys building long-term relationships with Appspace customers, helping them to refine and reach their workplace communications goals. In her free time, you can find Sarah making art, dreaming up her next trip, and taking long walks with her dog Penny. Evan Helmlinger, Senior Manager for Knowledge Management, Appspace Evan Helmlinger is the Senior Manager for Knowledge Management at Appspace. In his role enabling users and teams to reach their goals, Evan consults with organizations – from local enterprises to international corporations – to develop content strategies, drive adoption and engagement, and connect diverse, global workforces. With 10 years of experience in content development and workplace services, Evan partners closely with internal communications leaders and stakeholders to deliver sustainable, scalable methods for educating and engaging employees across any location or function. Read more