Upcoming Sessions
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August
27
IABC From Awkward to Awesome Master Class: Session 1
Starting:08/27/2025 @ 10:00 AM Central Time (US & Canada)Ending:08/27/2025 @ 11:00 AM Central Time (US & Canada) -
September
3
IABC From Awkward to Awesome Master Class: Session 2
Starting:09/03/2025 @ 10:00 AM Central Time (US & Canada)Ending:09/03/2025 @ 11:00 AM Central Time (US & Canada)
See All Upcoming Sessions

Creativity isn’t easy. But it shouldn’t be difficult either. When giving or taking a brief, scoping a creative project, discussing ideas with clients or coming up with ideas yourself, it can be difficult to know what’s important and what isn’t, how much is too much, and where your job ends and everyone else’s begins. This three-part webinar series has been commissioned by IABC Global Learning and is designed for business communicators who work on creative communication projects – whether scoping, briefing, creating or conceptualising. Each module of the series builds on the last, so you emerge with a broad understanding of how to awaken and maximise your creative ideation, as well as a usable framework, templates, checklists and prompts for practical implementation. This series is based on global best practices in creative thinking, planning and execution. Presenter: Tiffany Markman, Writer, Teacher, Speaker Read more

Becoming data-driven is the buzzword of internal communicators but here’s the thing: we know that we SHOULD be doing it but we don’t know how to go about it. Your company data is probably scattered around the organization in siloes and is used subjectively and analyzed retroactively. How can you know if your communications are being consumed, understood or connecting with employees in any meaningful way? You can probably measure output, but are you measuring impact? This three-part Masterclass series is designed to give the step-by-step approach to creating a data driven organization, oriented to make operative, strategic, and tactical decisions based on analytics (rather than opinion or gut instinct), and ultimately, tie business decisions and actions to analytical insights. The series is grounded in real life experience – showcasing practical implementation success stories (and some not so successful!) and demonstrating business cases and a long-term rollout process to guide you along your data & measurement journey! Presenters: Joanne Frankel, Head of Internal Communications, Amdocs Reut Einav, Head of Data, Amdocs Read more

Are you ready to transform your workplace into a productive, collaborative, and exciting environment? It's time to discover the essential intranet features that can help you achieve just that! In today's new workplace, effective communication and collaboration are critical to achieving overall organizational success. An intranet can be a powerful tool to engage employees and foster collaboration, but not all intranets are created equal. To truly optimize productivity, it's essential to identify the right intranet features for your organization's unique needs. Join Simpplr's internal communications expert, Julie Miller and employee experience expert, Aline Mello, as they discuss: Three Session Takeaways: ● Strategies for identifying the right intranet features for your organization's unique needs ● Best practices for engaging employees and fostering social connections ● Real-world examples of how intranet features have been successfully implemented to help employees flourish Read more
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Endorsed by the IABC, the annual State of the Sector report is the definitive global survey of the internal communication and employee experience landscape brought to you by Gallagher’s Employee Experience and Communication team – and informed by 2,000+ responses from communication and HR professionals around the world. In this webinar, Sharn Kleiss and Chris Lee will discuss some of this year’s emerging themes, how communication professionals can action these. Three Session Takeaways: • Explore how communication influences culture and belonging – and impact the way people feel about work • Find out how organizations are navigating uncertainty? • Understand how the channel mix is changing to incorporate digital and technology Read more

Presented by: Clare Gleghorn, CEO, Bastion Reputation Crisis communications and reputation management is never a simple game of checkers. It’s a strategic and sometimes drawn-out game of chess. There are some very basic rules that you must abide by to survive a crisis or major reputational issue. But beyond that, being able to advise and counsel anxious business leaders during one of the most stressful times in their lives requires strategic nous, agility, the right temperament, and creative flair. The following proposed three-part training webinar has been commissioned by IABC Global Learning. It is designed for communications professionals wanting to increase their knowledge, skills, and understanding of crisis communications and reputation management. Each module of the three-part series is designed to build on the foundations of the last, building not only a broad understanding of the skills, techniques, processes, and best practices in crisis communications leadership and support, but also building a deeper strategic toolkit from which to draw when called up to support crisis or major issue. It is grounded in contemporary crisis communications practice and embeds digital technology and communications considerations. Read more
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Creating an effective communication and knowledge management strategy in a fully remote or hybrid work environment remains an ongoing challenge not only within teams, but across organizations. How can organizations leverage an employee experience platform to enable and empower employees to effectively serve customers? Join us to learn how adopting a dynamic approach to knowledge management through social learning, video messaging, and effective content strategy can accommodate the ever-evolving landscape of a distributed workforce. Read more
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