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Recorded: August 2020 Career Roadmap: Foundation, Generalist/Specialist, Strategic Adviser, Business Leader Sponsored by Workplace from Facebook; Presented by Jonny Oser and Desiree Motamedi As we settle into the new normal, much of our focus turns to how we keep our employees safe, supported and connected. Facebook’s 49,000 employees shifted to 100% remote working in March, and most are now looking at working remotely until at least the end of 2020. During this shift in operations, Facebook’s employees remain supported, informed and connected to not only each other, but to leadership and the company’s vision and strategy. Maintaining this level of connectedness has helped Facebook to keep delivering on its mission to enable community both internally and with our partners. Join this session with Facebook internal communications leader Jonny Oser to gain insights on: How to strengthen culture and employee engagement for remote workers and teams back to their regular workplace Making timely critical communication and information accessible to all employees Applying fresh approaches on preparing and re-energizing your organization for beyond COVID-19 Speaker: Jonny Oser, Facebook; and Desiree Motamedi, Workplace Read more

Recorded: September 2021 Career Roadmap: Foundation, Generalist/Specialist, Strategic Adviser, Business Leader Here’s a basic truth:  Sometimes it feels like the obstacles don’t stop coming: internal demons, like resistance, self-doubt, and overwhelm; and external demons, like competitors, negative influences, shady marketing tactics, scary technology, lack of money, and scarce resources. This is normal.  Everyone from Facebook COO Sheryl Sandberg to actress Natalie Portman say they’ve dealt with paralysing feelings of inadequacy. Most people with competence, and that’s all of us, have some Impostor Syndrome, because we know how much we don’t know. So that’s the problem. And if you’re here, you’ve experienced it. Let’s get onto the solution. I have tools, tips and techniques for you. Three Session Takeaways:  Understand why creative thinkers experience Impostor Syndrome more frequently than anyone else. Know how to recognise and tackle Impostor Syndrome in your own working life. Use practical tools and techniques to overcome Impostor Syndrome, both in the moment and for the longer term. Speaker: Tiffany Markman, Tiffany Markman Writing & Training Read more

Recorded: May 2021 Career Roadmap: Generalist/Specialist, Strategic Adviser Environmental, Social and Governance (ESG) is gaining quick traction and capturing investor attention globally. Therefore, communicating the story to engage customers, investors and employees is vital. Storytelling around ESG initiatives will help organizations create clarity and accountability in a way that amplifies its ESG impact while satisfying or even exceeding demands for transparency. In this session we will explore  What does ESG really entail  Why is it important NOW?  Best practices to communicate it effectively  Speaker: Gihan Hyde, Communique Read more

Recorded: May 2021 Career Roadmap: Strategic Adviser, Business Leader In times of crisis, we look to our organizations to support and protect us. When instead the organization communicates poorly or causes us to question whether its values align with our own, that can create lasting rifts in trust. Unfortunately, successful communication in a crisis is not always easy. This session, based on research on trauma and more than 25 years’ experience working with victims, provides the tools and practical advice you need to communicate effectively with those in trauma, while protecting yourself from vicarious stress and not running afoul of legal obligations. The way we steer our teams through challenging times will reverberate within our organizations for years to come. Let’s make sure we do it with empathy, honesty, and compassion. Three Session Takeaways:  1. Learn how a traumatic event affects our ability to think and function. 2. Understand the cost of trauma at work in terms of turnover, productivity, and engagement 3. Increase your skill in communicating with those in trauma with compassion and calm.   Speaker: Katharine Manning, Blackbird Read more

Recorded: March 2021 Career Roadmap: Foundation, Generalist/Specialist Besieged with media requests regarding COVID-19, the surge, and vaccines, the Mayo Clinic media relations team began offering virtual media briefings a couple times per week starting in September. These briefings quickly became an effective and efficient way of using experts’ time and satisfying numerous media requests simultaneously. In the age of COVID-19, the press conference was reborn.  In this session, we will share our learnings and tips to make virtual media briefings successful as well as our metrics and results.  Three Session Takeaways:  1. COVID-19 has changed the way we work, but also the way the media works.  2. Virtual media briefings can be an effective way of managing numerous similar media requests simultaneously. 3. Virtual media briefings can be and effective tool in your toolbox for making experts available to the media and expanding your media relations reach without regard to geography.  Speakers: Ginger Plumbo, Mayo Clinic Read more

Recorded: March 2021 Career Roadmap: Foundation, Generalist/Specialist, Strategic Adviser, Business Leader State of the Sector is the definitive global survey of the internal communication profession brought to you by Gallagher’s Employee Experience and Communication team, informed by responses from thousands of communication and HR professionals over the past decade. This year, the report has evolved to reflect the challenges faced by organizations in 2020. This session will focus on two key themes explored in the report: Digital experience: how have organizations adapted their communication channels to the new environment, and with what success? Employee experience (EX): are employers actually embracing this, and how well are they implementing the different components of EX? Three Session Takeaways:  Find out how 2020 has impacted Employee Experience (EX) Benchmark your organization’s channels and tactics against others Get some fresh inspiration and ideas to lead the employee experience conversations with leaders in your organization Speaker: Andy Macleod, Gallagher Read more