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Recorded: May 2021 Career Roadmap: Strategic Adviser, Business Leader In times of crisis, we look to our organizations to support and protect us. When instead the organization communicates poorly or causes us to question whether its values align with our own, that can create lasting rifts in trust. Unfortunately, successful communication in a crisis is not always easy. This session, based on research on trauma and more than 25 years’ experience working with victims, provides the tools and practical advice you need to communicate effectively with those in trauma, while protecting yourself from vicarious stress and not running afoul of legal obligations. The way we steer our teams through challenging times will reverberate within our organizations for years to come. Let’s make sure we do it with empathy, honesty, and compassion. Three Session Takeaways:  1. Learn how a traumatic event affects our ability to think and function. 2. Understand the cost of trauma at work in terms of turnover, productivity, and engagement 3. Increase your skill in communicating with those in trauma with compassion and calm.   Speaker: Katharine Manning, Blackbird Read more

Recorded: March 2021 Career Roadmap: Foundation, Generalist/Specialist Besieged with media requests regarding COVID-19, the surge, and vaccines, the Mayo Clinic media relations team began offering virtual media briefings a couple times per week starting in September. These briefings quickly became an effective and efficient way of using experts’ time and satisfying numerous media requests simultaneously. In the age of COVID-19, the press conference was reborn.  In this session, we will share our learnings and tips to make virtual media briefings successful as well as our metrics and results.  Three Session Takeaways:  1. COVID-19 has changed the way we work, but also the way the media works.  2. Virtual media briefings can be an effective way of managing numerous similar media requests simultaneously. 3. Virtual media briefings can be and effective tool in your toolbox for making experts available to the media and expanding your media relations reach without regard to geography.  Speakers: Ginger Plumbo, Mayo Clinic Read more

Recorded: March 2021 Career Roadmap: Foundation, Generalist/Specialist, Strategic Adviser, Business Leader State of the Sector is the definitive global survey of the internal communication profession brought to you by Gallagher’s Employee Experience and Communication team, informed by responses from thousands of communication and HR professionals over the past decade. This year, the report has evolved to reflect the challenges faced by organizations in 2020. This session will focus on two key themes explored in the report: Digital experience: how have organizations adapted their communication channels to the new environment, and with what success? Employee experience (EX): are employers actually embracing this, and how well are they implementing the different components of EX? Three Session Takeaways:  Find out how 2020 has impacted Employee Experience (EX) Benchmark your organization’s channels and tactics against others Get some fresh inspiration and ideas to lead the employee experience conversations with leaders in your organization Speaker: Andy Macleod, Gallagher Read more

Recorded: June 2021 Career Roadmap: Foundation, Generalist/Specialist It’s about time to Harness Your YOU-Ness to elevate your communication style and executive presence. This webinar shares techniques and methods to positively impact how you show up, engage, communicate and lead, whether in-person or virtually. Tips and tools center on ways to: Raise your energy level and shift your mindset in less than five minutes. Let go of negative patterns holding you back to get your message across more clearly. Gain clarity and prioritize your to-do list to align with business goals.   Create a change plan that centers on being present and engaging others virtually. Participants will know how to: Raise their energy level and shift their mindset in less than five minutes.  Identify and let go of negative patterns holding them back, create a stop, start, continue list, and build their change plan framework. Elevate their communication style and executive presence in virtual meetings. Speaker: Mindy Kantor Read more

Recorded: July 2021 Career Roadmap: Foundation, Generalist/Specialist Public speaking gets a bad reputation. Not only is it listed as one of American's greatest fears, but it is also labeled as a "soft" skill. When we reframe public speaking as an opportunity to be seen and heard, and when we see it as a required art form in our personal and professional lives, we see monumental breakthroughs in both!  Three Session Takeaways:  Identify and manage speaking nerves  Recognize and use effective storytelling structures in professional settings Implement tangible strategies of effective delivery Speaker: Erik J. Dominguez, Speak Up Stories Read more

Recorded: February 2021 Career Roadmap: Strategic Adviser, Business Leader Communications students are learning during one of the most uncertain times in recent history. Without a doubt the COVID-19 pandemic has effected the way in which they learn, and perhaps even the curriculum taught in their classes. Join a panel of Communication professors and Communication student to learn about what they are thinking about today and how the current environment will affect their futures as Communication Professionals. Speakers:  Matt Tidwell, University of Kansas; Kelli Cargile Cook, Texas Tech University; Patrick Armstrong SCMP, Sydney Water Read more