IABC Master Class: Lead The Conversation: Shift from 'Team Problem Solver' to a 'Team of Problem Solvers'

Presented by: Shane Michael Hatton, Team Culture Expert, Author and Keynote Speaker, Shane Hatton Speaks

A three-part online masterclass for leaders who want to ask better, tell less, and unleash a problem-solving capability in their team.

As a leader, it’s tempting to step in with answers. It’s faster, it feels more helpful, and it demonstrates your expertise. But there’s a hidden cost.
If every challenge lands with someone in your office, you’re solving one problem and creating another, a team that relies on you for solutions.

This masterclass series will give you the tools you need to shift from being your 'team’s problem solver' to the leader of a problem-solving team.

Across the series, you’ll discover how to listen deeply, ask powerful questions that spark innovation and insight, and apply a practical coaching and problem-solving framework that gets results. By the end, you’ll have the skills, tools, and confidence to turn everyday challenges into opportunities for growth, and a team that thrives without you holding all the answers.

Learning Outcomes

• Master the art of deep listening to enhance understanding and trust
• Ask questions that spark insight, ownership, and better solutions
• Apply a proven coaching and problem-solving framework to real challenges
• Build a culture where your team takes the lead in solving problems

Across three interactive sessions, you’ll learn to listen deeply and ask powerful questions, apply a practical coaching and problem-solving framework, and then put it all into action to build a team that tackles challenges with confidence and creativity.