From Lip Service to Leadership – Developing Listening as a Key Communication Capability

Recorded: August 2020

Career Roadmap: Foundation, Generalist/Specialist, Strategic Adviser, Business Leader

Listening is more important than ever in the post-COVID-19 world. This webinar provides the lessons and an update on The Good Listening Practice report from the IABC Foundation’s Listening Project team as they prepare to include the IABC membership in its first global listening survey.

The session will include opportunities to discuss good practice and access the latest reports, tools and stories on effective listening from the project.

Speakers: Howard Krais, Johnson Matthey; Mike Pounsford, Couravel; Kevin Ruck, PR Academy